JOB PURPOSE
- Creating and managing the Direct channels for Home Broadband sales to enable enhanced reach directly to the customer residence/office. This includes both Direct to customer sales channels and also the lead fulfillment channels
- Increase Home Broadband sales to both B2B and B2C consumers (SME/MSME) in the assigned territory,


Responsibilities and Accountabilities:
1) Channel Creation and Profitability : He needs to deliver on the following,
• Direct Sales teams and DSA Partners
• Lead management & closure channels for all Inbound and Outbound call centre leads
• Channel for Closure and fulfilment for Web based interaction or any other promotional activity
• Creating Freelancer/Partner channel for deployment of Outdoor solutions (and later expandable to FTTH deployment)
2) Territory Mapping – For both Residential and Micro SME segment to ensure clear geographical reach with the network covered area
3) Driving sales through each channel and increase share of new customer acquisition in the market
4) Marking territories and increasing the product utilization within the defined territories
5) Partner Management : Ensure minimal Channel Partner attrition by deploying relevant tools as appropriate
6) Recruitment and on boarding of channel partners to enable business growth and expansion
7) Driving Rewards and Recognition program for channel partners and the direct teams to improve performance
8) Managing and speedy resolution of operational issues to improve customer experience and reduce churn.

WARNING:
- Do not apply if you are not Tchadien
- No expat compensation. Local job paid in local currency

Language
- French fluent mandatory

Experience
- Direct sales (own shops, call center leads, digital leads, ...)
- Door to door sales
- Door to door partners management
- Telecom is a plus


Competencies
• Analytical and Problem Solving Skills
• Channel understanding of the Models deployed for DSA/ DST teams
• Strong leadership skills and stakeholder management
• Strong entrepreneurial spirit
• Result orientation and strong execution ability
• Strong consulting, facilitation and selling skills

Qualifications and Experience
• Bachelor of Technology with in-depth understanding of telecom trends
• MBA in Marketing
• 7-10 years of experience in leading a highly qualified and experienced team in a highly complex environment
• 7-10 years of in-depth Sales and Marketing experience in the telecom/ FMCG/ Retail industry

Not mentionned